Adobe Photoshop, Microsoft Visio, Dreamweaver, Visual Studio
IT Work Experience
Windows/Linux Systems Administrator
Contract Feb 08 – Apr 08
Install 60 servers for new ticketing system to compete with Ticketmaster.com
Troubleshooting, installation, and migration of VMware instances
HP and Sun hardware maintenance and troubleshooting
VBS scripting and Group Policy for adding additional servers
Wiring and installation of high traffic production servers
Active Directory, Terminal Services, DHCP, and DNS support
Senior Applications Engineer
Contract Jun 07 –Jan 08
Maintain current software and oversee the development and architecture of new software
supporting the mission of TollFreeForwarding.com. Manage all telecom and IP systems
Network Administration of production and local network. Active Directory, DHCP, DNS, IIS
Ran and terminated cabling for ethernet and phone lines
Exposure with VOIP and SIP technologies
Implemented Nagios monitoring which monitors all production systems
Administration of Apache, php, and sox to convert audio files
Created a call queue with Cisco AS5400 switches, TCL, Coldfusion, and VB.NET
Training staff on Windows network systems – DNS, Active Directory, DHCP, static IP etc
Full process of the development life cycle from requirements to deployment and documentation
Developed a Virtual PBX with TCL, VXML, PHP, Coldfusion, MS SQL and stored procedures which
serves as the backbone to TollFreeForwarding.com’s operations.
PBX features include:
VoiceMail2Email
Fax2Email
Call Forwarding
Call Blasting
Call Transfer
Call Queue
Extensions
Custom Voice Mail
Auto Attendant
Network Administrator/Lead Systems Programmer
Sept 06 – Jun 07
Helped a Sydney based organization setup a second office in Los Angeles
Provide internal on Windows Domain Controllers, AD, DHCP, DNS
Develop Systems applications such as IVR’s with php and VXML
Back end programming for premium sms systems
Monitor and resolve network outages on company applications
Administer Linux Apache servers and Windows ISS servers
Systems Administrator/Programmer - Contract Position
Contract Dec 05 – Aug 06
Liaison between web department and data center
Administer all Windows and Linux web servers (400+ websites)
Responsible for purchasing, renewing, and installing SSL certificates
Administrator for internal and external DNS for all websites and internal operations
Accountable for all domain name purchases and renewals
Lead contact for major migration of all websites to different environments
Head software projects developed with C#, php, java script, css, MySQL, SQL, and Oracle
Design of Oracle database structures
Website edits ranging from basic editorial to graphical design changes
Involved with structural changes of internal and external network
Resolution of client trouble tickets ranging from networking to mail problems
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Substantial amount of responsibility as the only IT staff member
Lead role for relocation of servers and 150+ workstations to new facility downtown
Purchased, Installed, and configured Barracuda virus and spam firewall
Upgraded Windows servers from 2000 to 2003 and migrated Exchange mailboxes
Maintained network security policy and address security issues
Administered SQL and Exchange 2003 mail servers
Implemented disaster recovery and system backup plans
Configured Pix Firewall configurations
Recommended, evaluated and purchased all IT assets
Project management for multiple solutions, managed IT operations budget
Training of Interns from local colleges
Trained Interns and new Network Administrator before leaving to Alliance Technologies
Tracked and resolved network traffic issues with Ethereal on a Linux platform
Installed and configured a new Citrix server
Conducted inventory of IT assets
Used Kill Disk to overwrite sensitive data on agent’s laptops as required by HIPPA
Performed over 75 Norton Antivirus major version updates on staff computers
Created extensive Access DB to log hours and work description for interns at DIA
Changed weekly backup tapes as needed
Abuse Administrator/Technical Support
Sep 03 – Jan 05
Notified downstream providers and users of abuse as needed
Logged all reports of abuse including time, and Radius/DHCP/mail logs
Provided internet tech support for Windows and Macintosh platforms
Walked customers through VPN, dialup, DSL, and Cable setup processes
Determine source of web hosting issues such as DNS, mail and ftp
Notified NOC of possible problems or outages during the overnight shift
©2008 BRENT RUSSELL